Host/Hostess

Assistant ManagerBar ManagerBartenderBuspersonDishwasherEvents ManagerHost/HostessChef/Kitchen ManagerLine CookPrep CookServerTO-GO Specialist

Job Description


Title: HOST/HOSTESS
Reports to: Restaurant Manager

Summary of Position:
Welcome and warmly greet guests on arrival. Manage the efficient and timely seating of our guests to a table that best serves their wishes.

Duties & Responsibilities:
  • Warmly and graciously greet all guests upon arrival.
  • When possible, open the front door for guests entering or leaving the restaurant.
  • When immediate seating is limited, record guest names and number of people in party.
  • Call out name and number of party when tables become available.
  • Provide guests with estimated waiting time.
  • Accommodate special seating requests for guests whenever possible.
  • Seat guests based on guest preferences and balancing of customer flow in service stations.
  • Upon seating, offer guests a menu and inform them of their server’s name. Inspect table for proper presentation and completeness.
  • Relay messages to servers and buspersons as needed.
  • Thank guests as they leave and invite them to return.
  • Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.
  • Must have basic knowledge of menu.
  • Maintain cleanliness of front entryway including glass, doors, floors, lobby, and seating areas.
  • Answer phone calls to restaurant and be able to answer questions regarding directions, menu options, hours of operations, payment methods, specials, etc.

Qualifications:
  • No previous restaurant experience required.
  • Be able to working in a standing position for long periods of time (up to 5 hours).
  • Be able to communicate clearly and effectively in the predominant language(s) of our guests.
  • Must have exceptional grooming habits.